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Palm Zire 72S - Autosync Problem

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Technics
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« on: July 23, 2007, 07:48:37 PM »

I have owned a Palm Zire 72S for the last 18 months and up until a couple of months ago had no problems when carrying out an autosync. Now when i carry out this operation. the on screen page starts the autosync but after a few seconds the revolving logo comes to a halt and the programme seizes. The only way out of this is to "End Programme" on the PC and to re-set the Palm Zire.
The only changes made to the PC  since this problem started has been to install a "Wireless Router".
I have tried two or three times to uninstall "Palm" and re-install from the supplied disc. This makes no difference at all.
Can someone help please.
Thanks
Mike
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thornuk
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« Reply #1 on: July 24, 2007, 09:26:16 AM »

Not sure what's causing this, other than the sync'ing hanging whilst trying to parse (computer grammar check) something that it can't work out (eg: a corrupted file).   

One possible option is to delete all recently installed application files, and see if that clears it, then (if it does) find out why they have had that effect (eg: quiz the supplier of the new software)

Another is more draconian. Copy all essential data files to the expansion card, and use Softick Card Export (which enables your Desktop computer to "see" the Palm's expansion card as an external drive) to connect to your desktop machine.  You could then copy the card files to a backup folder on your desktop. Then do a hard reset (which will clear out EVERYTHING) from the Z72 except what's in ROM.  You should be able to start reloading files from scratch.

The usual advice is to install everything, one by one, sync'ing after each one is loaded, and identify which application / file is causing the problem - which you'll only do once that has been put back onto the Palm - then you have to do it all again, but leaving out the one causing the problem ! Tedious, but practicable.  You might start with the files / applications that you think are at highest risk of causing the problem - then (if they do cause failure) you won't have wasted a deal of time on the known good stuff.

Data files could be simply copied back, but applications would be best re-installed (remember where you put the licence keys ?), possibly reloading their data files through them - they may not pick up directly recopied files.

HTH
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« Reply #2 on: July 24, 2007, 11:39:10 AM »

Hi
Thanks for your reply re the Palm Zire 72 and Autosync problem. Since getting your reply I tried an autosync without the SD Card installed and ....... it worked alright. The SD Card contained a copy of Tom Tom Sat Nav and MP3 Music Files. I have now deleted all the MP3 Files but the Palm  still hangs during the autosync process. I'm not too keen on deleting the Sat Nav. It has worked well for about eighteen months with no changes made to the system. Do you think this is where the problem lies.
Thanks again for your help
Mike
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thornuk
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« Reply #3 on: July 24, 2007, 02:19:53 PM »

I'm no expert on SatNav kit, so wouldn't risk giving specific advice on that.

Can you use your PC to copy all the SatNav files to another card and either try the new card (it may clean up some files in the process, being digital), or reinstall the SatNav files from the installation CD/DVD (assuming it didn't come on the expansion card now in question - might have an influence on back-up procedures in future ;-)

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